- Give particular assistance and support to moving toward requests and issues related to PC structures, programming and hardware.
- Respond to requests through phone
- Respond to online help requests for customers searching for help
- Posture requests to choose nature of the issue
- Walk customer through basic reasoning measure
- Present, adjust, and fix PC programming
- Run characteristic tasks to decide issues
- Resolve particular issues with Local zone Networks (LAN) and Wide area Networks (WAN) and various structures by using significant contraptions and information.
- Present Computer peripherals for customers
- Return again to customers to ensure issue has been settled
- Gain Feedback from customers about PC usage
- Talk with associates to investigate issues and find plans. Ability to use departmental definite and the board programming.
- Opportune and reliable
also read : desktop support associate jobs
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